Delivery Areas and Minimum Purchase

We require a minimum purchase of 6 bottles (and in multiples of 6 thereafter) to deliver within Australia, the website will guide you with this. We deliver via Australia post within mainland Australia and Tasmania only. If you live in a different country or on a remote island please contact us direct for a delivery quote.

Security & Privacy

All orders are made through a secure portal. For our full privacy statement please see our privacy page.

Website 'Offer to Purchase' Terms

By placing an order on the Frazer Woods Wine web site you are making an 'offer to purchase' the selected products. We reserve the right to refuse any offer to purchase for whatever reason including out of date pricing or incorrect pricing, inability to supply stock, incorrect freight calculations or any other reason. Should an issue like this occur we will contact you to provide you with your options. The website automatically debiting your credit card does not indicate that we are happy with, and can supply your order at a mutually agreed pricing. Shipping of the goods indicates our acceptance of your offer to purchase.

Expected Delivery

We use Australia Post for our wine deliveries. You can expect your wine to be delivered within 3 - 10 working days of your confirmation email. We suggest using a P O Box if you have access to one as wine will not be delivered without someone there to sign for it.

Packing

All items are packed according to Australia Post standards.

Delivery Charges

Delivery charges will be made clear to you before final payment is required.

Ordering Offline

We also accept orders by email and fax:
By Email: Click here

Payment Methods

We accept most major credit cards including Visa, Mastercard, Bankcard via Pay Pal. We also accept cheques plus Money/Postal Orders made payable to "Frazer Woods Wines" mailed with your order to: 3856 Caves Road, Willyabrup, WA 6280.
You may also pay by direct deposit into our bank account - please contact us for these details by email: click here or fax: 08 9755 6295

Refunds

We are happy to look at your concerns if there is a problem with your order however, we do not guarantee that we will offer replacement product or a refund.